Dealing with Difficult People 34
Career Success – Dealing with Difficult People: • I acknowledge that while conflict can feel uncomfortable, it is part of life. • I always examine ways to make myself more comfortable with facing...
View ArticleDealing with Difficult People 35
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • If the other person becomes more controlling, I acknowledge the other persons priority of achieving results and keep...
View ArticleDealing with Difficult People 36
Career Success – Dealing with Difficult People: • I learn to figure out the different work styles of people. • For competitive, authoritative, task oriented people who like to take charge of people and...
View ArticleDealing with Difficult People 37
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • For people-oriented people who seek approval from others, I give them information and allow them to make it clear that the...
View ArticleDealing with Difficult People 38
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • I listen first by being open and non-judgmental while the other person explains her rationale. • I listen and take notes...
View ArticleDealing with Difficult People 39
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • My basic steps to handling difficult interactions is o To identify the root cause, o To select a strategy based on the root...
View ArticleDealing with Difficult People 40
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • I try to understand the difficult interaction from the other person’s perspective. • I ask open-ended questions to uncover...
View ArticleDealing with Difficult People 41
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • I monitor my strategies effectiveness by listening carefully during the implementation and give the other person a chance...
View ArticleDealing with Difficult People 42
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • Excellent tips for me to maintain effective work relationships are that o I emphasize a mutual problem solving approach, o...
View ArticleDealing with Difficult People 43
Career Success – Dealing with Difficult People: Self-Talk Secrets: Module 2 • I treat difficult behavior as a joint problem. I establish agreement on core issues. • I work in the present tense to avoid...
View Article
